We are committed to making sure our residents have the opportunity to live life to their fullest. We believe each resident is unique and should be treated with respect and consideration in a caring, home-like environment. Residents are encouraged to maintain as much independence as possible and support their fundamental right to self-determination.

Residents are admitted through the Waterloo Wellington Local Health Integration Network (WWLHIN).


Services for our long-term care residents include:

  • Registered nursing staff on duty 24 hours a day
  • Doctors on call 24 hours a day
  • Medication administration
  • Personal assistance provided
  • Registered Dietitian consultation, including swallowing assessments
  • Nutritional supplements
  • Physical therapies by qualified staff and home care professionals
  • Consulting occupational and physiotherapist
  • Laundry services 
  • Daily housekeeping
  • Organized activity programs
  • Palliative care
  • Private and semi-private accommodations
  • Secured unit
  • Snoezelen Program - multi-sensory stimulation
  • Laboratory services
  • On-site dental, oral hygiene and vision care services
  • Oxygen assessments and needs
  • Salon
  • Community Centre activities (entertainment, craft sales, bazaars, clothing sales)
  • Chaplain
  • Infection Control Coordinator
  • Guest Suites
  • Formal Dining Room
  • Fitness Room
  • Virtual Reality Room
  • Atrium
  • General Store
  • Cafe
  • In-house horticultural therapy programs
  • Hearing aid repairs
  • Wound Care Nurse
  • Social Worker
  • Music Therapist
  • Denturist appointments available
  • Contracted Mobility Services