2024 Resident/Family Experience Survey
We are excited to announce that the 2024 Annual Experience Survey has been distributed to all residents and their families as of September 23, 2024, which can be completed either online or by submitting a hard copy. The survey will remain open until October 21, 2024, and the results, along with our action plan, will be shared in the coming months. If you have any questions or need assistance with the survey, please contact Sreenath Madankara, CQI & Risk Management Lead, at 519-822-0491 ext. 2111.
To view the results and action plan from the 2023 survey, please click the link below.
2023 Survey Results & Action Plan
CQI Initiative Report 2024
LTC Quality Improvement Plan 2024-25
Our Plan for 2024-25 was approved by our Risk Management and Quality Committee and Board of Trustees on March 7, 2024. Check here to learn more!
2024-25 QIP Narrative
2024-25 QIP Workplan
2024-25 QIP Progress Report-2023-24 QIP
