2025 Resident/Family Experience Survey

Our annual Experience Survey will be distributed to all residents and their families this Fall.

If you have any questions or need assistance with the survey, please contact Sreenath Madankara, CQI & Risk Management Lead, at 519-822-0491 ext. 2111.

To view the results and action plan from the 2023 survey, please click the link below.

2023 Survey Results & Action Plan

CQI Initiative Report 2024

LTC Quality Improvement Plan 2024-25

Our Plan for 2024-25 was approved by our Risk Management and Quality Committee and Board of Trustees on March 7, 2024.  Check here to learn more! 

2024-25 QIP Narrative

2024-25 QIP Workplan

2024-25 QIP Progress Report-2023-24 QIP