2024 Resident/Family Experience Survey

Surveys will be sent out this Fall to complete.  Please click the link below for the results of our 2023 survey and our action plan.  If you have any questions, please feel free to contact Sreenath Madankara, CQI & Risk Management Lead, at 519 822 0491 ext. 2111.

2023 Survey Results & Action Plan

CQI Initiative Report 2024

LTC Quality Improvement Plan 2024-25

Our Plan for 2024-25 was approved by our Risk Management and Quality Committee and Board of Trustees on March 7, 2024.  Check here to learn more! 

2024-25 QIP Narrative

2024-25 QIP Workplan

2024-25 QIP Progress Report-2023-24 QIP