LTC Quality Improvement Plan Interim Report 2022-23

22-23 LTC QI Narrative

22-23 LTC QI Workplan

2021 Annual Resident/Family Satisfaction Survey

Surveys were sent in the Fall to our residents and families.  Thank you for taking the time to complete this important survey!  Results are currently being reviewed by the Senior Leadership Team and will be presented to the Board of Trustees and all other stakeholders early in the new year.

Your input is valued and appreciated and allows staff to improve upon the care and services we provide to our residents.

The results of previous years' surveys have been shared.  Should you require this information again, please feel free to contact the Quality Improvement & Risk Management Resource Nurse at 519 822 0491 ext. 2111.

Michelle Karker, CEO