Welcome!  Current visiting hours are 9:30 am - 5:30 pm Monday to Sunday.  For a map of our Home, please click here, and we hope you enjoy your time with us!


COVID-19 Family Communications Updates 2022


Retirement 168 Metcalfe: CLEAR

Long-Term Care 170 Metcalfe (2nd + 3rd Floors): OUTBREAK as at December 31, 2021  

Retirement 170 Metcalfe (4th Floor): CLEAR - heightened surveillance

COVID-19 Pandemic

As you know, on March 11, 2020, the World Health Organization declared novel coronavirus (COVID-19) as a pandemic.  We appreciate your support in helping us keep our residents healthy.  All Canadians are being asked to practice physical distancing.  Please stay home if you can.  If you go out, please stay at least two meters from other people and wash your hands!  Did you know...McMaster University offers a free online IPAC learning course for caregivers and families!

The Ministry of Long-Term Care is implementing enhanced measures in light of the highly transmissible Omicron variant. These temporary enhanced and responsive measures are necessary to provide optimal safety and support to residents while balancing the mental and emotional well-being of residents and their families and safeguarding the staff who are critical to the care of residents.


  1. Surveillance testing for all staff and anyone entering the home regardless of vaccination status has been enhanced.  All visitors must be rapid tested every 48 hours upon entry into our home. Testing Clinic hours for visitors are 9:30 am – 5:30 pm, closed from 12:00 - 1:00 pm. 
  1. All General Visitors are required to be fully vaccinated and must provide proof via the QR code on a smartphone or a printed paper copy so information can be included in our database.
  1. Effective Wednesday, December 15th at 7:00 pm General Visitors who are not fully vaccinated are restricted from entering The Elliott Community.
  1. Effective Monday, December 20th Essential Caregivers must show proof of their first dose as of December 20, 2021 and second dose by February 21, 2022 to show proof of all required doses.  Essential Caregivers designated after December 14th are required to be fully vaccinated to gain entry to the home.
  1. Only children who are fully vaccinated (two doses) will be able to enter the home and must be tested upon entry.
  1. Only  2 visitors can visit a resident at a time who are fully vaccinated, which includes caregivers.  If the home area is in outbreak, visitors are limited to 1, and the visit must take place in the resident room.
  1. All overnight visits for residents are suspended for social purposes until the Ministry Directive is updated or changed
  1. Day absences are permitted for fully vaccinated residents; however, upon return to the home, residents will be actively screened and they will be required to have a rapid test and a PCR test 3 days after the day absence followed by another PCR test on day 7.  This is due to the highly contagious nature of the variant.
  1. Large group activities are being discontinued until further notice.  Residents will be co-horted for any activities in their own home areas. 

In addition to the enhanced measures, all residents, staff and caregivers are strongly urged to receive a booster / third dose as they become eligible, as the latest available evidence shows that three doses of vaccine are significantly more effective against the Omicron variant than two doses.

Everyone is reminded of the importance of remaining vigilant with public health measures, such as masking and social distancing, both in the home and in the community.


Effective December 30, 2021 at 12:01 am:

  • Access to all areas of the Elliott LTC and Retirement home by general visitors will be paused, including for outdoor visits. General visitors will continue to be permitted to enter the home to visit residents receiving end of life care.   
  • Day absences for all residents for social purposes will be paused. All essential, medical or compassionate absences will continue to be permitted.
  • Essential Care Givers continue to be able to come into homes with a maximum of two (2) per resident.

Please note that these additional enhanced temporary measures are anticipated to be required for at least 6-8 weeks as per the Ministry.

Effective December 31, 2021 at 6:30 pm:

  • All Essential Care Givers, students and External Care Providers are required to wait 15 minutes for their Rapid Antigen results before being permitted to the rest of the Elliott Community.

Third COVID-19 boosters are now required for Essential Care Givers and General Visitors in LTC:

  • Those eligible for the third booster on or before December 31/21 must receive their 3rd booster by January 28/22.
  • More time is being given to caregivers who were not eligible to receive their 3rd booster by December 31/21. These individuals have until May 23/22 to get their 3rd booster.
  • Residents in LTC and Retirement Homes are now eligible to receive a fourth dose of a mRNA vaccine if at least three months have passed since their 3rd dose.  We are in communication with Public Health to arrange a date. 

Stay Up To Date!

For current information about COVID in the community, including testing and the Assessment Centre (located at 400 Southgate Drive, Guelph), please call Public Health's COVID hotline at 1 800 265 7293 ext. 7006.  For further information about COVID:

Wellington-Dufferin-Guelph Public Health: www.wdgpublichealth.ca

Ontario Ministry of Health: www.ontario.ca/coronavirus

Public Health Agency of Canada: www.canada.ca/coronavirus

Ontario Emergency Information: www.ontario.ca/page/emergency-information

Breathe Easy - We are a Smoke-Free Facility!

Thank you in advance for considering the health of our residents, staff, and families.  All forms of tobacco-related products are prohibited in all buildings and on our property.  This includes cigarettes, cigars, pipes, chewing tobacco, snuff, cigarillos, water pipes, e-cigarettes, lighters, and matches.  Breathe easy in our buildings, and enjoy the fresh air as you relax in our lovely garden areas at the back of our property.