Welcome! Our main Reception hours are 8:30 am - 4:30 pm. Visiting hours are 7:30 am - 7:00 pm.  For a map of our Home, please click here, and we hope you enjoy your time with us!


Retirement 168 Metcalfe: CLEAR as at March 8, 2021

Long-Term Care 170 Metcalfe (2nd + 3rd Floors): CLEAR as at February 26, 2021  

Retirement 170 Metcalfe (4th Floor): CLEAR as at March 8, 2021

COVID-19 Pandemic

As you know, on March 11, 2020, the World Health Organization declared novel coronavirus (COVID-19) as a pandemic.  We appreciate your support in helping us keep our residents healthy.  All Canadians are being asked to practice physical distancing.  Please stay home if you can.  If you go out, please stay at least two meters from other people and wash your hands!  Did you know...McMaster University offers a free online IPAC learning course for caregivers and families!

Current Visiting Protocols

If allowable, you can book an outdoor visit by visiting the main page of our website, top left corner, and schedule in your time.  If you have any questions, don't hesitate to contact Reception @ 519 822 0491.  Please ensure you read and understand our policies before your visit.

  • For outdoor visits with an LTC resident, up to 10 people are allowed at a time.
  • All residents may have up to 2 general visitors and two caregivers at a time for an indoor visit.
  • Personal care services, such as those provided by hairdressers and barbers, are permitted.  Please note that personal care service providers are considered general visitors if they are not staff of the licensee or designated caregivers.
  1. All visitors to our Home are required to have a Rapid Antigen Test upon arrival.  Per Ministry Directive #3: “…a person is fully immunized against COVID-19 if: • They have received the full series of a COVID-19 vaccine or combination of COVID-19 vaccines approved by Health Canada (e.g., two doses of a two-dose vaccine series, or one dose of a single-dose vaccine series); and • They received their final dose of the COVID-19 vaccine at least 14 days ago.”  You are not required to wait for your result (unless you are not fully vaccinated, in which case you must wait for the result before visiting your loved ones).  You will be contacted by staff if your test is positive. 
  2. All individuals over the age of 2 years who are not vaccinated or partially vaccinated will still be required to have a Rapid Antigen Test upon arrival.
  1. Active screening is required upon entry for all individuals.
  1. To ensure all our records are up to date and we have the information required to demonstrate compliance with Ministry Directive #3, as of July 16th, “all families/essential caregivers must provide proof of full vaccination.”  The Elliott Screeners will keep a spreadsheet listing all individuals who have shown proof of vaccination.
    1. Per Directive #3 – people can prove they are fully immunized by showing the physical or email receipt provided to them at the time of vaccination.  Vaccination receipts can also be downloaded or printed through the provincial portal.  Our Screeners are happy to assist with this; however, you must provide your health card information to access the system.
    2. If a caregiver or general visitor does not want to show proof of immunization status per Directive #3 - they must follow the testing requirements of someone who is not fully immunized.
  1. To clarify regarding questions around the maintenance of information we collect: Per Ministry Directive #3: “Homes must maintain visitor logs of all visits to the home. The visitor log must include, at minimum, the name and contact information of the visitor, the time and date of the visit, and the purpose of the visit (e.g. name of resident visited). These records must be kept for at least 30 days and be readily available to the local public health unit for contact tracing purposes upon request.”
  1. Once you have shown proof, you will receive a green badge with a blue sticker.  You will receive a blue sticker if you already have a green badge and have shown proof of full vaccination.  Once you have a green badge with the blue sticker, you will no longer be required to show proof of immunization.
  1. Fully vaccinated individuals are no longer required to wear a shield.
  1. Non-vaccinated or partially vaccinated individuals must wear an orange badge and wear a mask and shield at all times.  Once an individual is fully vaccinated and you show proof, the screener will exchange your orange badge for green. 
  1. Currently, screening hours and Clinic hours are from 5:30 am – 7:30 pm.  Residents returning home after 7:30 pm are to enter at the ramp entrance at 168 Metcalfe Street and connect with nursing staff to screen in.     

Resident Outings

Proof of vaccination will need to be shown; screening and a Rapid Antigen Test will need to be performed before the outing for the person picking up the resident.

Elliott Testing Clinic

Please note that our Clinic hours are 5:30 am - 7:30 pm Monday through Sunday for on-site rapid antigen testing upon arrival.  

Stay Up To Date!

For current information about COVID in the community, including testing and the Assessment Centre (located at 400 Southgate Drive, Guelph), please call Public Health's COVID hotline at 1 800 265 7293 ext. 7006.  For further information about COVID:

Wellington-Dufferin-Guelph Public Health: www.wdgpublichealth.ca

Ontario Ministry of Health: www.ontario.ca/coronavirus

Public Health Agency of Canada: www.canada.ca/coronavirus

Ontario Emergency Information: www.ontario.ca/page/emergency-information

Breathe Easy - We are a Smoke-Free Facility!

Thank you in advance for considering the health of our residents, staff, and families.  All forms of tobacco-related products are prohibited in all buildings and on our property.  This includes cigarettes, cigars, pipes, chewing tobacco, snuff, cigarillos, water pipes, e-cigarettes, lighters, and matches.  Breathe easy in our buildings, and enjoy the fresh air as you relax in our lovely garden areas at the back of our property.