Welcome! Our main Reception hours are 8:30 am - 4:30 pm. Visiting hours are 7:30 am - 7:00 pm.  For a map of our Home, please click here, and we hope you enjoy your time with us!


Retirement 168 Metcalfe: CLEAR as at March 8, 2021

Long-Term Care 170 Metcalfe (2nd + 3rd Floors): CLEAR as at February 26, 2021  

Retirement 170 Metcalfe (4th Floor): CLEAR as at March 8, 2021

COVID-19 Pandemic

As you know, on March 11, 2020, the World Health Organization declared novel coronavirus (COVID-19) as a pandemic.  We appreciate your support in helping us keep our residents healthy.  All Canadians are being asked to practice physical distancing.  Please stay home if you can.  If you do go out, please stay at least two meters from other people and, wash your hands!  Did you know...McMaster University offers a free online IPAC learning course for caregivers and families!

Current Visiting Protocols

If allowable, you can book an outdoor visit by visiting the main page of our website, top left corner, and schedule in your time.  If you have any questions, don't hesitate to contact Reception @ 519 822 0491.  Please ensure you read and understand our policies before your visit.

The Ministry of LTC has announced a further easing of restrictions for LTC Homes across the province.

Effective July 7, 2021:

  • For outdoor visits with an LTC resident, up to 10 people are allowed at a time.
  • All residents may have up to 2 general visitors and two caregivers at a time for an indoor visit.
  • Personal care services, such as those provided by hairdressers and barbers, are permitted.  Please note that personal care service providers are considered general visitors if they are not staff of the licensee or designated caregivers.
  • Cohorting of residents can be relaxed during outdoor activities.

Effective July 22, 2021:

  1. Fully immunized individuals will no longer be required to have a Rapid Antigen Test upon arrival.  Per Ministry Directive #3: “…a person is fully immunized against COVID-19 if: • They have received the full series of a COVID-19 vaccine or combination of COVID-19 vaccines approved by Health Canada (e.g., two doses of a two-dose vaccine series, or one dose of a single-dose vaccine series); and • They received their final dose of the COVID-19 vaccine at least 14 days ago.”
  1. All individuals over the age of 2 years who are not vaccinated or partially vaccinated will still be required to have a Rapid Antigen Test upon arrival.
  1. Active screening is still required upon entry for all individuals.
  1. To ensure all our records are up to date and we have the information required to demonstrate compliance with the Ministry Directive #3, as of July 16th “all families/essential caregivers must provide proof of full vaccination”.  The Elliott Screeners will keep a spreadsheet listing all individuals who have shown proof of vaccination.
    1. Per Directive #3 – people can prove they are fully immunized by showing the physical or email receipt that was provided to them at the time of vaccination.  Vaccination receipts can also be downloaded or printed through the provincial portal.  Our Screeners are happy to assist with this however, you must provide your health card information in order to access the system.
    2. If a caregiver or general visitor does not want to show proof of immunization status per Directive #3 - they must follow the testing requirements of someone who is not fully immunized.
  1. To clarify regarding questions around the maintenance of information we collect: Per Ministry Directive #3: “Homes must maintain visitor logs of all visits to the home. The visitor log must include, at minimum, the name and contact information of the visitor, time and date of the visit, and the purpose of the visit (e.g. name of resident visited). These records must be kept for a period of at least 30 days and be readily available to the local public health unit for contact tracing purposes upon request.”
  1. Once you have shown proof, you will receive a green badge with a blue sticker.  If you already have a green badge and have shown proof of full vaccination, you will receive a blue sticker.  Once you have a green badge with the blue sticker, you will no longer be required to show proof of vaccination.
  1. Fully vaccinated individuals are no longer required to wear a shield.
  1. Non-vaccinated or partially vaccinated individuals are required to wear an orange badge and wear a mask and shield at all times.  Once an individual is fully vaccinated and you show proof, the screener will exchange your orange badge for a green one. 
  1. Currently, screening hours are from 5:30 am – 7:30 pm.  If a resident is returning after 7:30 pm, they must be screened by the Covid Surveillance Clinic Clinician.  The Clinic hours are 5:00 am - 9:00 pm, so if the resident returns after 9:00 pm, they are to use the ramp entrance to be screened in by the nurse.    

Resident Outings

Proof of full vaccination will need to be shown; otherwise, screening and a Rapid Antigen Test will need to be performed here before the outing for the person picking up the resident.

Elliott Testing Clinic

Please note that our Clinic hours are 7:30 am - 9:00 pm Monday through Sunday for on-site rapid antigen testing upon arrival.  

Stay Up To Date!

For current information about COVID in the community, including testing and the Assessment Centre (located at 400 Southgate Drive, Guelph), please call Public Health's COVID hotline at 1 800 265 7293 ext. 7006.  For further information about COVID:

Wellington-Dufferin-Guelph Public Health

Assessment Centres

Ontario Ministry of Health

Health Canada

Breathe Easy - We are a Smoke-Free Facility!

Thank you in advance for considering the health of our residents, staff, and families.  All forms of tobacco-related products are prohibited in all buildings and on our property.  This includes cigarettes, cigars, pipes, chewing tobacco, snuff, cigarillos, water pipes, e-cigarettes, lighters, and matches.  Breathe easy in our buildings, and enjoy the fresh air as you relax in our lovely garden areas at the back of our property.